One Device to Rule Them All: Unifying Company Communications with Workforce Connect

The Internet, wireless networking and mobile devices have made it far easier to communicate with coworkers in real-time via voice and text. But many companies still use multiple methods to connect and collaborate, including push-to-talk and desk phone PBX.

This means workers can end up having to juggle multiple devices and switch back-and-forth between mobile apps and desktop devices to communicate. They might also end up using personal devices or unsecured apps to connect.

But all of that has changed with Zebra’s Workforce Connect. With Workforce Connect, businesses can unify all their communications through a single, company-provided device with enterprise-grade security.

Workforce Connect brings together voice calls, push-to-talk, texting, and even PBX calls on a Zebra smartphone-style mobile computer or rugged tablet. It allows workers to use one device for easy real-time communications and connectivity. They can make calls, instantly reach co-workers, access business-critical apps, scan 1D and 2D barcodes, and manage mobile work through secure cloud-based services as well as cellular and Wi-Fi networks.

Workforce Connect is easy to deploy and use, and you can even customize it for your enterprise. You can also pair it with smart badges that provide secure identification and allow workers to tap their badge to log into business apps, access voice communications, and scan barcodes.

Here’s a quick rundown of Workforce Connect and its available modules to match your business needs.

Workforce Connect PTT Express is available on select Zebra hardware and gives workers instant push-to-talk group services over your existing Wi-Fi network. It works right out of the box and instantly brings together up to 75 workers in real-time.

It enables group calls with group or private replies, and it supports up to 32 flexible talk groups and multiple operating systems. Voice communications are also protected with enterprise-class security with support for open, WEP, and WPA-TKIP-PSK modes.

Workforce Connect Voice is a cost-effective alternative to PBX handsets. It eliminates desk phone dependency and delivers voice features to the same mobile computers or tablets your workforce uses to access your business applications.

Your workers can stay connected without being tied to a desk, and they can see and graphically manage up to six different extensions. They also get access to real-time visual alerts that present the identity of incoming PTT callers and provide notifications of missed calls.

Workforce Connect PTT Pro is ideal for when your workers need to communicate in real-time, no matter where they’re located. Workforce Connect PTT Pro allows users to reach any worker via robust one-to-one, site-to-site and group push-to-talk and texting services over cellular and Wi-Fi networks. It’s compatible with select Zebra and consumer mobile devices, making it easy to connect your entire workforce with a constant and secure platform.

Workforce Connect Enterprise Messaging is included in Workforce Connect PTT Pro and allows workers to send texts and share images over any Wi-Fi or cellular network. It can be configured for a small team to as many as thousands of workers around the world. It’s also a major upgrade in privacy and security over standard text messaging services, with enterprise-class security to protect your sensitive communications and confidential business information.

Learn More About Workforce Connect from SST Technologies.

To learn more about Zebra’s Workforce Connect and how it can unify all your workforce communications through a single device, contact our experts at Strategic Systems for more information, answers to your questions, and the best recommendation for your business.